Delivery

Digital

Pattern downloads should be instantly available. If you have any problems please email sales@clever-cotton.co.uk and we will get back to you as soon as we can. 

UK

If you live within 15 miles of Cramlington I can deliver to your doorstep free of charge. 

All standard UK deliveries are sent 1st class Royal Mail medium package within 24 hours of ordering if the item is in stock. Smaller items will be sent letter post - if you are accidentally overcharged for postage we will refund ASAP.

If an item isn't in stock but you are able to order it, it means it is a pre-order. We order yarn twice a month and you order is added to our next order. Please read our section on pre-orders for more detailed information

If you require an item sooner, please contact Info@clever-cotton.co.uk and we can discuss a delivery option that suits your needs

International

If an item is in stock it will be sent within 24 hours of ordering. We will advise by email on expected delivery date ( a few days for Europe, up to a week for USA/Canada/Australia/New Zealand, possibly longer for other locations). If an item isn't in stock but you are able to order it, it means it is a pre-order. We order yarn twice a month and you order is added to our next order. Please read our section on pre-orders for more detailed information

Please note you are responsible for any local taxes and duties incurred. 

Any questions or queries please email info@clever-cotton.co.uk